<?xml version="1.0" encoding="UTF-8"?>
<article xmlns:xlink="http://www.w3.org/1999/xlink">
<front><article-meta>
<title-group><article-title>Roles of Digital Transformation on SMEs Performance in</article-title></title-group>
<contrib-group>
<contrib contrib-type="author"><name><surname>Edim</surname><given-names>Ernest</given-names></name><xref ref-type="aff" rid="aff1"/></contrib>
<contrib contrib-type="author"><name><surname>Abdulmateen Gbadegesin</surname><given-names>Ayobami</given-names></name><xref ref-type="aff" rid="aff2"/></contrib>
<contrib contrib-type="author"><name><surname>Tolu Omigbodun</surname><given-names>Olanrewaju</given-names></name><xref ref-type="aff" rid="aff2"/></contrib>
<contrib contrib-type="author"><name><surname>Olaniyi Adeniran</surname><given-names>Adetayo</given-names></name><xref ref-type="aff" rid="aff2"/></contrib>
<aff id="aff1">School of Science, Engineering and Environment, University of Salford.</aff>
<aff id="aff2">Department of Transport Planning and Logistics, University of Ilesa, Ilesa, Osun State, Nigeria.</aff>
</contrib-group>
<abstract><p>This study examines the role of digital transformation in the performance of Small and Medium-Sized Enterprises (SMEs) in Nigeria. Digital transformation is understood as the process of adopting digital technologies such as cloud computing, artificial intelligence, and big data to restructure business models, improve value creation, and achieve sustainable growth. While digital transformation offers opportunities for innovation, competitiveness, and efficiency, SMEs face challenges related to limited resources, lack of strategic direction, inadequate digital skills, and weak infrastructure. The paper highlights that successful digital transformation requires a balance of three key resources: digital technology, human skills, and strategy. The process is not limited to adopting online tools but extends to broader changes in business models, organizational structures, and market approaches. The study reviews global perspectives, noting that SMEs worldwide struggle with similar obstacles, but emphasizes Nigeria’s unique context, where low adoption rates and limited training continue to hinder progress. The research also draws on stakeholder theory and the resource-based view to explain how digital transformation impacts organizational performance. Performance is assessed using both financial and non-financial measures, including sales growth, innovation, staff talent, and return on equity. Evidence suggests that when properly implemented, digital transformation enhances competitiveness, drives innovation, and creates opportunities for job generation and poverty reduction. In conclusion, the paper argues that for Nigerian SMEs to thrive in the digital era, they must align strategies with technology and human capital while governments and institutions provide supportive infrastructure and policies.</p></abstract>
<kwd-group kwd-group-type="author"><kwd>Digital transformation</kwd><kwd>Innovation</kwd><kwd>SMEs</kwd><kwd>Organizational performance</kwd></kwd-group>
</article-meta></front>
<body>
<sec id="sec-1"><label>1</label><title>Introduction</title>
<p>Recent research enhances our understanding of the corporate digital transformation process, and extant literature contributes to the formulation of the idea and meaning of digital transformation. Following a review of nineteen common definitions, Vial <xref ref-type="bibr" rid="ref-1">[1]</xref>, Seung <xref ref-type="bibr" rid="ref-2">[2]</xref>, and Rainey <xref ref-type="bibr" rid="ref-3">[3]</xref> concluded that digital transformation is the procedure of initiating and evoking organizations to embark on strategic approaches through digital technologies such as information, computing, communication, and changing their structures and boundaries, as well as identifying the process of business entity evolution and then generating value paths <xref ref-type="bibr" rid="ref-4">[4]</xref>.</p>
<p>Some researchers perceived that it is a high-level change based on digitization that extends beyond the enterprise&apos;s core scope and tries to build a new business model. The development of digital technologies and support skills to establish a dynamic digital business model is what digital transformation includes <xref ref-type="bibr" rid="ref-5">[5]</xref>. Others believe that enterprise digital transformation is an approach that causes major changes in enterprise organizational characteristics and reconstructs the organizational structure, behavior, and operating system by combining the use of Information Technology (IT), computing, communication, and connection technologies <xref ref-type="bibr" rid="ref-6">[6]</xref>.</p>
<p>It is believed that digital technologies, including cloud computing, big data, blockchain, and artificial intelligence, are embedded to empower enterprises. This enables the development of new models, products, formats, and technologies, ultimately allowing enterprises to achieve a sustainable development model with diverse efficiency <xref ref-type="bibr" rid="ref-7">[7]</xref>. This concept encompasses the four key components that companies must understand to execute digital transformation effectively. To begin, digital transformation is a systemic shift caused by digital technology. Moreover, the major essence of digital transformation is to reconstruct and reinvent value systems. Furthermore, it is the ability to produce new kinetic energy, continuously create new value, and achieve sustainable development.</p>
<p>Lastly, the three most essential components of digital transformation are technology, people (skills), and business-stage-appropriate strategies. As a result, to change digital transformation systematically and effectively, enterprises need suitable talents, the correct method of technology, and a clear path, among other things <xref ref-type="bibr" rid="ref-8">[8]</xref>. The digital transformation of Small and Medium-Sized Enterprises (SMEs) is an approach to addressing issues that are inherently constrained by scale, industry, resources, technology, and stage. Meanwhile, digital transformation is an arduous, intentional process. It encompasses not only the adoption and utilization of online payment and sales technology but also the selection of a business model, transformation model innovation, asset management modifications, and organizational structure optimization.</p>
<p>Logistics, production, marketing, R&amp;D, sales, warehousing, and other interconnections are accomplished methodically, culminating in the achievement of the industrial closed loop, which incorporates all components of data risk, digital logistics, intelligent manufacturing, and other issues <xref ref-type="bibr" rid="ref-10">[9]</xref>. According to several analysts, SMEs have various hurdles regarding digital transformation <xref ref-type="bibr" rid="ref-12">[10]</xref>. First, SMEs are unaware of their own capabilities. Digital transformation is a fundamental transition in organizational philosophy, strategy, structure, and operation that requires substantial planning.</p>
<p>The majority of SMEs aspire to be digital, but they lack well-defined strategic goals and practical measures, and they face challenges in technology, business capacity building, and staff training. Second, digital technology adoption in my country&apos;s SMEs is currently low, with more than 70% of SMEs having yet to undergo large-scale digital transformation. The application level of digital technology is poor, as indicated not only by the application depth but also by the application breadth of digital technology. To promote digital transformation, human, material, financial, and other resources are necessary.</p>
<p>In the long run, insufficient strength in the current trend of digital transformation will not help SMEs to perform optimally. Many studies on the effective factors influencing digital transformation have been conducted in recent years. Some studies suggest that an enterprise&apos;s strategic vision can be enhanced in six key areas: uniformity and consistency in goal-setting and technology investment, a culture of innovation, control of adequate expertise, the potency of digital capabilities, and the effective use of digital technology. An enterprise may achieve a strong competitive position through digital transformation <xref ref-type="bibr" rid="ref-13">[11]</xref>. According to several studies, four components are required for effective digital transformation: customer centricity, governance, innovation, and resource acquisition <xref ref-type="bibr" rid="ref-14">[12]</xref>. In addition to technology adoption, the organization&apos;s capacity to adapt and operational excellence in combining external digital services with internal IT support are significant determinants for effective digital transformation <xref ref-type="bibr" rid="ref-15">[13]</xref>. The senior management team&apos;s support is equally essential for digital technology <xref ref-type="bibr" rid="ref-16">[14]</xref> SMEs can achieve success with digital transformation by planning, aligning organizational interests, maintaining constant and frequent communication, providing necessary resources and tools, motivating their people, and establishing clear responsibilities and timetables for deliverables <xref ref-type="bibr" rid="ref-17">[15]</xref>. A shared strategic goal is also required for effective and rapid digital transformation <xref ref-type="bibr" rid="ref-18">[16]</xref>. External digital help is the first and most challenging phase in SMEs&apos; digital transformation projects, with operational technology readiness being the most onerous <xref ref-type="bibr" rid="ref-19">[17]</xref>. Cooperation may be seen at several phases of SME digital transformation projects, such as business requirements assessment, project portfolio building, technology solution selection, and later stages <xref ref-type="bibr" rid="ref-20">[18]</xref>.</p>
<p>According to research, three key resources—business strategy, human resources, and IT have a positive effect on SMEs&apos; digital transformation; yet, these factors are barriers to small enterprises&apos; digital transformation <xref ref-type="bibr" rid="ref-7">[7]</xref>. Furthermore, digital transformation improves the business consequences of SMEs <xref ref-type="bibr" rid="ref-21">[19]</xref>. From the three aspects of organization, technology, and environment, six essential criteria for digitally transforming SMEs are identified: government assistance, collaboration, top management, digital strategy, IT infrastructure, and IT management competencies <xref ref-type="bibr" rid="ref-22">[20]</xref>. The moderating influence is employee skills. Digital transformation is a long-term and challenging endeavor that involves problems in technology, corporate capacity creation, people training, and other areas; however, it is not unrealistic.</p>
<p>The fourth industrial revolution is booming, driven by technological advancements. The essence of digital transformation is to quantify all aspects of the business by utilizing digital capabilities, including simulations, feedback, linking, and copying. With precise quantitative data and indices, optimization and real-time analysis can be embarked upon, and management may be transformed to the smallest detail, therefore improving the entire operating performance of the enterprise <xref ref-type="bibr" rid="ref-23">[21]</xref>. It is of primary essence for SMEs to become accustomed to the current wave of technological revolutions, Based on the accomplishment of many conventional sectors, it is common for organizations to raise the efficiency of each link by thirty percent or more after effecting the digital transformation <xref ref-type="bibr" rid="ref-24">[22]</xref>, and the overall firm may advance its operational efficiency <xref ref-type="bibr" rid="ref-25">[23]</xref>. The COVID-19 pandemic has accelerated SMEs&apos; digital transformation <xref ref-type="bibr" rid="ref-26">[24]</xref> and Nigeria’s new infrastructure development strategy, resulting in a broader study scope. As a result, this study dwelt on digital transformation. Nonetheless, digital transformation is an engineering project and a continuing technical system that is equally essential for digital transformation <xref ref-type="bibr" rid="ref-16">[14]</xref> as well as the dynamics of the industrial revolution; increasing their capacity to maintain development and manage risk comprises four digital transformation phases that enable the enterprise&apos;s digital system development <xref ref-type="bibr" rid="ref-99">[25]</xref>. Furthermore, the most prevalent and complicated stage is digital transformation <xref ref-type="bibr" rid="ref-28">[26]</xref>. With limited resources, most SMEs struggle to deal with this complex issue. There is a need to conduct an exploratory study of SMEs implementing digital transformation, aiming to identify the critical resources <xref ref-type="bibr" rid="ref-29">[27]</xref> that influence this process and help overcome the associated challenges and obstacles <xref ref-type="bibr" rid="ref-30">[28]</xref>. It is believed that digital transformation is purposed at achieving creativity. SMEs have discovered a new paradigm for development through digital transformation <xref ref-type="bibr" rid="ref-31">[29]</xref>. Compared to large corporations, SMEs have the advantage of flexibility and the ability to adopt innovation. As a result, digital transformation is a straightforward technique of organizational change for SMEs.</p>
</sec>
<sec id="sec-2"><label>2</label><title>Literature Review</title>
<p>The business-related fields are essential for revealing the ingredients for achieving a sustainable business and competitive edge, leading to performance differences among enterprises <xref ref-type="bibr" rid="ref-32">[30]</xref>. Businesses are operating in an increasingly volatile environment, marked by stringent economic policies and a global recession. During the 1970s, 1980s, and 1990s, industrial organization academics viewed enterprise resources as homogeneous, meaning they were uniformly distributed among companies, which in turn enhanced organizations&apos; ability to perform effectively within their chosen industry <xref ref-type="bibr" rid="ref-6">[6]</xref>. In the 1990s, there was a shift in attention toward enterprise resources, which is the fundamental cause of business variation <xref ref-type="bibr" rid="ref-12">[10]</xref> .</p>
</sec>
<sec id="sec-3"><label>3</label><title>Definition of Small and Medium Scale Enterprises Small and Medium-Sized Enterprises</title>
<p>There is no commonly recognized definition for SMEs. Instead, it is commonly characterized as a collection of metrics such as personnel numbers, nation, industry, turnover, or yearly revenue. For example, Osei et al. <xref ref-type="bibr" rid="ref-33">[31]</xref> and Stubbart <xref ref-type="bibr" rid="ref-34">[32]</xref> used the 30-employee employment criterion to categorize Nigeria&apos;s SMEs. Therefore, one of the significant challenges to creating a cross-country analysis of SME data is the absence of a consensus definition of an SME <xref ref-type="bibr" rid="ref-35">[33]</xref>. Berisha&apos;s <xref ref-type="bibr" rid="ref-36">[34]</xref> study focuses on the International Labour Organization research that reveals over fifty definitions in seventy-five countries with significant uncertainty in terminology. The European Commission (EU) created a description for micro and SMEs in a recommendation issued in &quot;Extending knowledge-based view: Future trends of corporate social entrepreneurship to fight the gig economy challenges&quot; <xref ref-type="bibr" rid="ref-37">[35]</xref>, which also applies to several states outside the EU. In 2005, the EU further suggested, at the request of the Council of Industry, that the Commission narrow the definition of SMEs that the Commission uses <xref ref-type="bibr" rid="ref-38">[36]</xref>. Yet, the diversity of SME definitions has remained unabated. The terminology used for organizations that do not belong to major corporations is a critical topic in the academic literature. It is often used interchangeably with small, medium, or micro-enterprises, yet referring to the same business class.</p>
<p>According to the OECD, 90% of businesses are SMEs, and they engage 63% of the global workforce <xref ref-type="bibr" rid="ref-39">[37]</xref>. Consequently, SMEs are highly vital in economies and should not be overlooked. SMEs are firms that are independently controlled by the owners or co-owners and have a simple governance structure <xref ref-type="bibr" rid="ref-40">[38]</xref>. However, the number of staff varies considerably among the various SME data providers. Ayyagari et al. <xref ref-type="bibr" rid="ref-41">[39]</xref> assert that the threshold band for SMEs is between 0 and 250 personnel, which correlates with the position of a World Bank research <xref ref-type="bibr" rid="ref-42">[40]</xref>.</p>
<table-wrap id="tab1"><label>Table 1</label><caption><p>Distribution of enterprises by number of employees in different countries.</p></caption><graphic content-type="pdf-region" xlink:href="pdf-region:3:66,176.9,537.1,347.2"/><p content-type="note">This table is shown in the PDF version of the article.</p></table-wrap>
<p>The capitalization, turnover, and employment levels of organizations vary, and the size definition includes (profitability, number of workers, revenue, and network) as applied to all firms.</p>
</sec>
<sec id="sec-4"><label>4</label><title>The Need for Adopting Technology in Small and Medium-Sized Enterprises</title>
<p>Researchers have posited that with a greater emphasis on providing novel services, firm innovation may be viewed as a technique for rejuvenating the enterprise&apos;s actions toward goal attainment <xref ref-type="bibr" rid="ref-44">[42]</xref>. Such renewals include modifications in the businesses&apos; competencies, promoting changes for improvements of items to enhance marketability and competition with similar enterprises <xref ref-type="bibr" rid="ref-24">[22]</xref>, <xref ref-type="bibr" rid="ref-1">[1]</xref>. Product digitization is viewed as a primary driver that enables a company to offer its consumers a better value than rivals, thereby gaining a competitive edge in today&apos;s changing technological environments and competitions <xref ref-type="bibr" rid="ref-5">[5]</xref>. Technological advancements are strongly linked to corporate digitalization <xref ref-type="bibr" rid="ref-40">[38]</xref>. However, adapting to changes in the corporate environment is still a challenging process for various SMEs <xref ref-type="bibr" rid="ref-22">[20]</xref>.</p>
<p>To attain innovation, Companies may require shifting their “capacities and knowledge” that focus on the management practices concerning enterprises&apos; reactions to changes <xref ref-type="bibr" rid="ref-6">[6]</xref>. Hence, enterprise digitization is a vital component of the hierarchical process in decision-making in businesses. Research has also shown that inventive processes may be influenced by several variables that improve the organization&apos;s innovation capability <xref ref-type="bibr" rid="ref-12">[10]</xref>. Additionally, Integration and innovation have demonstrated long-term positive impacts on an enterprise&apos;s competitive advantage <xref ref-type="bibr" rid="ref-45">[43]</xref>.</p>
<p>Marketing capabilities encompass a deep understanding of the customer and technological capabilities that enable the company to integrate manufacturing and production expertise into processes. Both are crucial for enabling organizations to solve problems technically, implement new technologies, tools, and processes, and develop prototypes <xref ref-type="bibr" rid="ref-13">[11]</xref>, <xref ref-type="bibr" rid="ref-14">[12]</xref>. Since corporate digitization is a critical component of the global competitive market, the economy must also be propelled by technology rapidly. Therefore, enterprise management should implement strategies that promote market-required innovation to thrive in a changing environment.</p>
</sec>
<sec id="sec-5"><label>5</label><title>Development of Small and Medium-Sized Enterprises in Nigeria</title>
<p>Nations and organizations agree that the spread of entrepreneurial and creative companies helps boost economic growth and decrease poverty in emerging economies <xref ref-type="bibr" rid="ref-46">[44]</xref>. They further posit that SMEs increase competitiveness and innovation, which benefits the economy in terms of efficiency, innovation, and product development. <xref ref-type="bibr" rid="ref-47">[45]</xref> argues that SMEs&apos; growth creates more jobs than that of big corporations because SMEs are labor-intensive. Subsidies to SMEs may thus contribute to poverty reduction <xref ref-type="bibr" rid="ref-48">[46]</xref>.</p>
<p>Nonetheless, the efficacy of SMEs in promoting prosperity and alleviating poverty has been questioned. It is also argued that big firms can take advantage of economies of scale to easily incur the fixed costs associated with product development, thereby increasing efficiency. Other studies have found that smaller companies are neither more labor-intensive nor more effective at employment creation than big corporations <xref ref-type="bibr" rid="ref-49">[47]</xref>. Researchers also question the value of small businesses and emphasize the importance of the business climate that all firms, large and small, face <xref ref-type="bibr" rid="ref-41">[39]</xref>. In contrast to what happens in major corporations, many engineering SMEs&apos; production technologies could limit their flexibility <xref ref-type="bibr" rid="ref-50">[48]</xref>. Dost <xref ref-type="bibr" rid="ref-51">[49]</xref> considers flexibility as a factor of people and not technology. Private sector development is vital for African job generation, growth, and development <xref ref-type="bibr" rid="ref-52">[50]</xref>. Therefore, SMEs&apos; growth is fundamental for the economic development of Africa, increasing employment and reducing poverty in most developing nations&apos; metropolitan areas.</p>
<p>Despite its recognition and importance to local and national economic success, scholars have yet to rigorously explore rural firms&apos; true strengths and shortcomings, at least not in Northern Nigeria. However, the Nigerian Government has made considerable efforts to increase the private sector&apos;s capacity by promoting the expansion of small and medium-sized manufacturing firms. Consequently, SMEs have a critical role in driving growth, creating jobs, and reducing poverty in developing nations <xref ref-type="bibr" rid="ref-53">[51]</xref>. SMEs are the foundation of innovative goods and services, new manufacturing processes, economic opening up through the development or extension of new markets, new supply resources, and industrial re-organization <xref ref-type="bibr" rid="ref-54">[52]</xref>. The capacity of these initiatives to disrupt the current state of technology, and the firm&apos;s strategy, defines their innovativeness. They account for a sizable proportion of firms in both the official and informal sectors.</p>
<p>While SMEs play a substantial role in the employment and GDP of industrialized countries, there is insufficient evidence to support a similar claim for Nigeria <xref ref-type="bibr" rid="ref-55">[53]</xref>. Additionally, because SMEs have historically not relied on public funding, there is a lack of accountability and no regulatory standards to follow <xref ref-type="bibr" rid="ref-53">[51]</xref>. Furthermore, several problems are impeding the growth of Nigeria&apos;s SME sector. These challenges include access to markets, technology, equipment, and financing <xref ref-type="bibr" rid="ref-41">[39]</xref>. Furthermore, Most SMEs are challenged by a lack of managerial abilities <xref ref-type="bibr" rid="ref-56">[54]</xref>.</p>
</sec>
<sec id="sec-6"><label>6</label><title>Small and Medium-Sized Enterprises’ Performance</title>
<p>Control and planning processes are often interwoven in various enterprises with the challenge of increasing performance and adapting to changing growth <xref ref-type="bibr" rid="ref-19">[17]</xref>. Practitioners and academics work to comprehend and explain differences in corporate performance in the context of market complexity, competitive obstacles, and unpredictability <xref ref-type="bibr" rid="ref-57">[55]</xref>. Enterprises should be able to adapt to changing business environments to increase their flexibility <xref ref-type="bibr" rid="ref-14">[12]</xref>. Value creation is a vital instrument for general performance measures in any organisation since it is considered the essence of performance <xref ref-type="bibr" rid="ref-17">[15]</xref>.</p>
<p>Several writers have extensively researched the topic of enterprise performance from various viewpoints. Sullivan et al. <xref ref-type="bibr" rid="ref-18">[16]</xref> revealed that uninterrupted growth is at the core of any company, which can only be formed via maximum performance, and the companies may exist. A corporate organization’s success is determined using several financial and non-financial measures. <xref ref-type="bibr" rid="ref-19">[17]</xref> revealed that the performance of the enterprise is strongly related to the value it provides to its stakeholders. Wernerfelt <xref ref-type="bibr" rid="ref-58">[56]</xref> viewed enterprise performance as the capacity to offer acceptable outcomes and activities. An organization achieves its goals by transforming inputs into outputs at the lowest possible cost <xref ref-type="bibr" rid="ref-59">[57]</xref>.</p>
<p>Previous writers concluded that performance could encompass company survival in harsh economic climes and high sales, profit, and return on investment growth. Penrose <xref ref-type="bibr" rid="ref-61">[58]</xref> further classified performance into distinct groups: financial performance, product market performance, and shareholder return. Concisely, Performance management is a mechanism for assessing progress toward goals and recognizing and resolving issues that may obstruct the organization’s growth in the environment.</p>
<p>The achievement of SMEs reflects how well the firm knows its clients&apos; or customers&apos; goals, wants, and expectations <xref ref-type="bibr" rid="ref-62">[59]</xref>. Performance assessment is essential for evaluating their enterprise networks&apos; specific behaviours and how they operate over time <xref ref-type="bibr" rid="ref-57">[55]</xref>. Organizational performance measurement has taken several forms. According to Magistretti et al. <xref ref-type="bibr" rid="ref-63">[60]</xref>, a successful measuring system will have a point of reference, an organization&apos;s interaction with the environment, a framework for a complex organization, room for uniqueness, change, and variability, and a guide to performance and action. Previously, financial indicators gauged success with little emphasis on non-financial indices (including loyalty, client satisfaction, and quality) <xref ref-type="bibr" rid="ref-64">[61]</xref>, <xref ref-type="bibr" rid="ref-65">[62]</xref>. Financial figures have been suggested to be a relevant index <xref ref-type="bibr" rid="ref-66">[63]</xref>, with other measurements, depending on the organisation&apos;s purpose and surroundings, being of equal relevance.</p>
<p>Different performance measurements are required for each organisation&apos;s unique strategies. Using many organisational factors to measure performance yields the best results <xref ref-type="bibr" rid="ref-67">[64]</xref>. Attaran <xref ref-type="bibr" rid="ref-68">[65]</xref> suggests that a business network that has survived a complex, dynamic, and turbulent environment will be considered effective in terms of performance. The total growth of a company is analyzed in performance measurement by assessing an organisation&apos;s strategy <xref ref-type="bibr" rid="ref-69">[66]</xref>, <xref ref-type="bibr" rid="ref-70">[67]</xref>. The management of product quality, return on equity, staff talent, quality, innovativeness, return on equity, total return in years, long-term investment, and sales growth are all classified as performance measurements by <xref ref-type="bibr" rid="ref-71">[68]</xref>.</p>
<p>In their study on the link between company success and digitalization in the Turkish Automotive Supplier Industry, Grab et al. <xref ref-type="bibr" rid="ref-72">[69]</xref> identified production and productivity as performance markers. According to Penev. <xref ref-type="bibr" rid="ref-73">[70]</xref>, Bessonova and Goryacheva <xref ref-type="bibr" rid="ref-74">[71]</xref> and Solberg et al. <xref ref-type="bibr" rid="ref-75">[72]</xref> suggest that enterprise performance can be evaluated using either objective or subjective criteria.</p>
</sec>
<sec id="sec-7"><label>7</label><title>Digital Transformation</title>
<p>Several studies have been done on digital transformation <xref ref-type="bibr" rid="ref-2">[2]</xref>, <xref ref-type="bibr" rid="ref-1">[1]</xref>, <xref ref-type="bibr" rid="ref-76">[73-75]</xref>. Previous work revealed the corporate digital transformation process, and extant literature contributes to formulating the idea and meaning of digital transformation <xref ref-type="bibr" rid="ref-1">[1]</xref>, <xref ref-type="bibr" rid="ref-76">[73]</xref>. Fichman et al.<xref ref-type="bibr" rid="ref-77">[74]</xref>, <xref ref-type="bibr" rid="ref-47">[45]</xref> identified the sudden shift from the conventional era into the golden era of the digital invention, with innovative digital devices used for varied business applications. Since the 1980s, significant new technologies have been introduced every decade; currently, technology consumers expect continuous innovations in several fields <xref ref-type="bibr" rid="ref-77">[74]</xref>.</p>
<p>The current phase of Digital transformation methods differs significantly from the industrial period. This distinction is accentuated in solutions incorporating digital technology with traditional goods <xref ref-type="bibr" rid="ref-76">[73]</xref>. Currently, managers and owners of SMEs are adopting creative business methods that utilize digital devices <xref ref-type="bibr" rid="ref-78">[75]</xref>. The embedded gadgets employed in these businesses exchange data with systems under dedicated networks. Thus, emphasizing the need to understand how digitization affects innovation.</p>
<p>Academics believe the transformation process reaches beyond an organization&apos;s core business and aims to develop newer models. Chen et al. <xref ref-type="bibr" rid="ref-5">[5]</xref> reflect how the development of technologies and support skills influences business models. Huang et al. <xref ref-type="bibr" rid="ref-6">[6]</xref> work indicated the significance of entrepreneurship in facilitating the adoption of digital skills in businesses. Amidst Digital Transformation&apos;s benefits, enterprises experience serious challenges, such as personnel&apos;s inclination to stick to previous ways of doing things and costs associated with the transformation process <xref ref-type="bibr" rid="ref-76">[73]</xref>. Fichman et al. <xref ref-type="bibr" rid="ref-77">[74]</xref> classified digital transformation into the categories of the digital process, product innovation, and enterprise (business) innovation model.</p>
<p>The digital process was further categorized into discovery, development, diffusion, and impact stages. The discovery phase creates room for idea generation and appraisal. An enterprise may generate its own inventions or actively seek ideas beyond its boundaries <xref ref-type="bibr" rid="ref-8">[8]</xref>. The idea for the technology evolved into a functional invention throughout the development stage. During the diffusion stage, the invention spreads via its prospective consumer base. Finally, the idea&apos;s full potential is realized during the impact stage. The inventive firm obtains the benefit at the inventive stage as the invention has grown into a product <xref ref-type="bibr" rid="ref-77">[74]</xref>. Cui et al. <xref ref-type="bibr" rid="ref-79">[76]</xref> noted that “open innovation” refers to how organizations handle incoming and outward inventions without attempting to own the ideas. Cui et al. <xref ref-type="bibr" rid="ref-79">[76]</xref> also examined the implications of digitalization on open inbound innovation, contending that strategic IT alignment works as a moderator for inbound innovations. As it enhances search possibilities, good IT strategic alignment increases the volume and quality of the company&apos;s innovation.</p>
<p>According to Dewett and Jones <xref ref-type="bibr" rid="ref-80">[77]</xref>, digitization lessens the impacts on organizational factors, thereby enhancing innovation. Additionally, improved internal communications have enabled better collaboration and coordination. Dibrell et al. <xref ref-type="bibr" rid="ref-81">[78]</xref> found evidence to support their claim that profitability in SMEs is positively correlated with an innovative company strategy that emphasizes digitization. Rejecting their alternative hypothesis, which stated that only innovation is positively connected to financial performance in SMEs lends credence to Dewett and Jones <xref ref-type="bibr" rid="ref-80">[77]</xref> assertion. Nylén and Holmström <xref ref-type="bibr" rid="ref-76">[73]</xref> further presented a management framework that allows firms to alter their operations in real-time to suit digital improvements.</p>
</sec>
<sec id="sec-8"><label>8</label><title>Major Determinants for SMEs’ Digital Transformation</title>
<p>SMEs&apos; digital transformation isolates problems that are essentially constrained by scale, industry, resources, technology, and stage. Meanwhile, digital transformation is a time-consuming and intentional process. Logistics, production, marketing, research and development, sales, warehousing, and other interconnections are completed methodically, culminating in the achievement of the closed industrial loop, which incorporates all components of data risk, digital logistics, and intelligent manufacturing.</p>
<p>SMEs are confronted with numerous challenges in the digital transformation process <xref ref-type="bibr" rid="ref-12">[10]</xref>. Currently, the application level of digital technology is poor, as indicated by digital technology&apos;s application depth <xref ref-type="bibr" rid="ref-82">[79]</xref>. Human, material, financial, and other resources are essential to facilitate digital transformation. Most SMEs are excited about digital transformation but lack defined practical pathways and strategic goals, and face challenges in technology, human training, and business capacity building. Also, the current utilization of digital technology in Nigerian SMEs is poor, with more than 70% of SMEs still lacking large-scale digital transformation.</p>
<p>Insufficient commitment to the current transformation trend will not aid the long-term success of SMEs. Several studies show improvements are required in the following areas: appropriate intellectual assets and expertise; adaptability to innovativeness; continuity of vision, and investment in digitization <xref ref-type="bibr" rid="ref-13">[11]</xref>. Through digital transformation, a company may achieve a strong competitive position.</p>
<p>The enterprise&apos;s capacity to adjust its operational expertise in integrating digital services sourced from external environment IT support is critical for effective digital transformation <xref ref-type="bibr" rid="ref-83">[80]</xref>. The senior management team&apos;s backing is equally critical to effective digitization <xref ref-type="bibr" rid="ref-16">[14]</xref>. Consistent planning in the organization, adequate and efficient provision of resources, frequent communication, motivation strategy, and schedules for deliverables may all aid SMEs in their digital transformation efforts <xref ref-type="bibr" rid="ref-17">[15]</xref>. For successful and rapid digital transformation, a unified strategic aim is also essential <xref ref-type="bibr" rid="ref-18">[16]</xref>.</p>
<p>External digital help is the most challenging phase in SMEs&apos; digital transformation projects, with operational technology readiness being the most onerous <xref ref-type="bibr" rid="ref-19">[17]</xref>. Cooperation may be seen in many phases of SME digital transformation initiatives, including project portfolio, business assessment, and technological initiatives <xref ref-type="bibr" rid="ref-20">[18]</xref>. According to the study, three critical resources-IT, business strategy, and human resources have a beneficial influence on SMEs&apos; digital transformation. Yet, the identified variables constitute hurdles to SMEs&apos; digital transformation. Furthermore, digital transformation enhances the financial outcomes of SMEs <xref ref-type="bibr" rid="ref-21">[19]</xref>.</p>
<p>Six critical variables for SMEs&apos; digital transformation have been identified from the three aspects of the environment, technology, and organization: top Management, government aid, IT infrastructure, digital strategy, administrative competencies, and partnership <xref ref-type="bibr" rid="ref-14">[12]</xref>. Digital transformation is a long-term and challenging job that faces hurdles in technology, organizational capacity growth, personnel training, and other areas, but it is not insurmountable <xref ref-type="bibr" rid="ref-84">[81]</xref>. SMEs can only iteratively develop if they focus on essential areas and integrate external aid based on their strengths.</p>
</sec>
<sec id="sec-9"><label>9</label><title>Theoretical Review</title>
<p>The theoretical review aims to provide a theoretical foundation for the investigation. Stakeholder theory and resource-based view are two related ideas to this investigation. Both theories influence the analysis of corporate performance. Combining the primary external threats and opportunities with the main internal weaknesses and strengths gives room for thriving strategic formulation, allowing SMEs to be eternally competitive and develop.</p>
</sec>
<sec id="sec-10"><label>10</label><title>Stakeholder Theory</title>
<p>Freeman presented the stakeholder idea in <xref ref-type="bibr" rid="ref-85">[82]</xref>, which asserts that individuals and organizations with a vested interest in the company&apos;s success, aims, and activities, or the actions of its constituents, have an impact on what the organization accomplishes <xref ref-type="bibr" rid="ref-86">[83]</xref>, <xref ref-type="bibr" rid="ref-65">[62]</xref>. This managerial concept describes the nature of the organization. It reflects how business administrators work, addressing key questions such as the enterprise goal and management responsibilities to stakeholders.</p>
<p>According to Friedman <xref ref-type="bibr" rid="ref-87">[84]</xref>, the organization is considered a collection of stakeholders with key objectives to balance their interests, wants, and points of view. Leaders should, therefore, perform roles in not just guiding the company but also safeguarding the rights and participation of its stakeholders to ensure the enterprise&apos;s survival and protect each member of the group&apos;s investment. The term “stakeholders” refers to “those groups without which the firm would cease to exist” <xref ref-type="bibr" rid="ref-88">[85]</xref>. Stakeholder theory rejects the separation of research and begins with the idea that values are intimately related to doing business <xref ref-type="bibr" rid="ref-88">[85]</xref>.</p>
<p>Barney <xref ref-type="bibr" rid="ref-59">[57]</xref> highlights business leaders&apos; value for their stakeholder group. Penrose <xref ref-type="bibr" rid="ref-89">[86]</xref> classified the three values of the stakeholder model as descriptive methods, instrumental approaches, and normative approaches. Despite general belief, the study of Penrose <xref ref-type="bibr" rid="ref-89">[86]</xref> revealed a dearth of evidence from the field to suggest that the stakeholder concept leads to better organizational success. Researchers have suggested that the normative approaches, which focus on what is good for society, are the most effective way to make a case for stakeholder theory <xref ref-type="bibr" rid="ref-13">[11]</xref>, <xref ref-type="bibr" rid="ref-14">[12]</xref>, <xref ref-type="bibr" rid="ref-16">[14]</xref>, <xref ref-type="bibr" rid="ref-18">[16]</xref>. Identifying and evaluating stakeholders&apos; expectations leads to business performance.</p>
<p>The relevant aspects a business must manage are investors, workers, customers, the community, and the government. High-performing businesses meet the needs of investors, consumers, employees, the government, and society. According to Freeman et al. <xref ref-type="bibr" rid="ref-88">[85]</xref>, stakeholder theory falls short of offering a strategy for day-to-day management decision-making. In addition, Freeman et al. <xref ref-type="bibr" rid="ref-88">[85]</xref> outlined three critical critiques of stakeholder theory. Firstly, the Stakeholder theory has often been misrepresented, highlighting the need to recognize that shareholders are stakeholders <xref ref-type="bibr" rid="ref-24">[22]</xref>. Secondly, researchers thoughtfully investigated the complexity of dealing with stakeholders and deciding how to approach varied groups <xref ref-type="bibr" rid="ref-5">[5]</xref>. Thirdly, they inflated and made unachievable the problem of “whose values matter?”</p>
<p>The theory of stakeholders has been selected for varied reasons in research <xref ref-type="bibr" rid="ref-12">[10]</xref>. Different writers <xref ref-type="bibr" rid="ref-13">[11]</xref>, <xref ref-type="bibr" rid="ref-20">[18]</xref> used the idea to understand performance. Furthermore, it enables one to describe firm performance in terms of financial and social factors, as indicated by Bhatti <xref ref-type="bibr" rid="ref-90">[87]</xref>. Finally, the idea of enterprise performance derived from stakeholders&apos; theory offers a solid foundation for establishing the construct&apos;s bounds and metrics.</p>
</sec>
<sec id="sec-11"><label>11</label><title>Resource-Based Theory</title>
<p>The resource-based theory better explains the fundamental premises of business growth, business performance, and digital transformation, as well as the core properties of SMEs: digital transformation strategy, digital technology, and employee digital skills <xref ref-type="bibr" rid="ref-58">[56]</xref>. It is emphasized that each organization is distinguished by the variety (other than uniformity) of services provided. Companies may therefore demonstrate some heterogeneity or diversity, with some retaining a competitive edge <xref ref-type="bibr" rid="ref-59">[57]</xref>. Given this, the theory asserts that corporate management&apos;s goal is to identify, grow, and deploy this component of recognizing essential resources to maximize economic gains. Companies may demonstrate some heterogeneity or diversity, with some retaining a competitive edge <xref ref-type="bibr" rid="ref-59">[57]</xref>. Teece et al. <xref ref-type="bibr" rid="ref-91">[88]</xref> posit that companies should vary their internal structures and abilities to adapt to the changing business environments.</p>
<p>Their coordination will aid in improving the business transformation process <xref ref-type="bibr" rid="ref-24">[22]</xref>. However, several studies suggest that SMEs face challenges in starting their digital section due to resource shortages. Business dynamics may help facilitate the digital transformation process <xref ref-type="bibr" rid="ref-92">[89]</xref>. Furthermore, learning, perception, digital managers, integration, and vital resources influence the corporate digital transformation of businesses, with the constructs of learning and perception having a more significant influence on digital transformation <xref ref-type="bibr" rid="ref-93">[90]</xref>. Since stakeholders are a form of resource, they are embedded in the resource-based theory.</p>
<p>Hence, the resource-based theory will be employed to achieve the theoretical framework of this study. Three interrelated impacts of corporate entrepreneurship mediate the interaction between performance and organizational behavior <xref ref-type="bibr" rid="ref-95">[91]</xref>. Thus, influences the role of digital transformation and enterprise performance on business innovation, including the combined influence of digital transformation and entrepreneurial orientation on business innovation. The resource-based theory will incorporate enterprise development, performance, and digital transformation concepts. As a result, this study will focus on three essential SME resources: digital technology, employee digital skills, and digital transformation strategy. As a result, this study will focus on three key SME resource bases: digital technology, employee digital capabilities, and digitization strategy.</p>
</sec>
<sec id="sec-12"><label>12</label><title>Conceptualizing the Theory into a Framework</title>
<p>According to resource-based philosophy, a business comprises several elements and resources. Companies&apos; resources are unique and varied for several reasons, and this heterogeneity is problematic as it creates variances in firm competitiveness. Conversely, only resources that comply with the VRIN framework may be employed</p>
</sec>
<sec id="sec-13"><label>15</label><title>Digital Transformation Strategy</title>
<p>For effective digital transformation, a digital transformation plan is essential. By building a successful, transparent, and robust digital transformation plan, one may ensure that the digital shift is as seamless as possible. A digital transformation plan is analogous to a personalized map that may be helpful in organizational change. Many traditional firms prioritized creating and implementing a digital transformation strategy before transforming themselves <xref ref-type="bibr" rid="ref-100">[95]</xref>. Four digital transformation strategies are distinguished by two dimensions: the use of digital technology and the development of digital business models <xref ref-type="bibr" rid="ref-101">[96]</xref>. The research claims that SMEs are improving their digital transformation plans by adopting new technology and values that reshape business models <xref ref-type="bibr" rid="ref-102">[97]</xref>.</p>
<p>In recent times, most enterprises have progressed from the digital transformation strategy stage to the plan execution stage <xref ref-type="bibr" rid="ref-103">[98]</xref>. A new strategy implementation framework, comprising planning, execution, and review stages, can be implemented in digital transformation <xref ref-type="bibr" rid="ref-104">[99]</xref>. To summarize, digital transformation is the ideal strategy for an enterprise, and it must be integrated across the whole operation, business, and performance evaluation process. To give the most satisfactory customer experience, it is no longer enough to be at the technological forefront; all aspects of decision-making, work, and collaboration must be digitalized.</p>
</sec>
<sec id="sec-14"><label>16</label><title>Digital Transformation and Performance</title>
<p>Previous studies have suggested that digitization affects a company&apos;s financial success <xref ref-type="bibr" rid="ref-105">[100]</xref>. Enterprise digital transformation boosts business performance <xref ref-type="bibr" rid="ref-106">[101]</xref>. In major businesses, state-owned firms, mature organizations, and non-manufacturing (service) industries, digital transformation positively impacts corporate performance. Several advantages of digitization for businesses include transitioning and enhancing traditional stock enterprises. By trading traditional products, digital technology, raising the level of large-scale production, and realizing value benefits like efficiency improvement, quality improvement, and cost reduction can be achieved.</p>
<p>SME digital transformation is driven by three essential resources (business strategy, people resources, and IT), and it influences the performance of SMEs <xref ref-type="bibr" rid="ref-107">[102]</xref>. Finally, the positive effects of digital transformation on dynamic corporate capacity and creative performance are more pronounced when the mindsets of employees are prepared before the transformation process <xref ref-type="bibr" rid="ref-95">[91]</xref>.</p>
</sec>
<sec id="sec-15"><label>17</label><title>Complementarity of Resources</title>
<p>The organization&apos;s agility and operational expertise in mixing external digital services with internal IT support are essential elements for effective digital transformation and technology adoption <xref ref-type="bibr" rid="ref-15">[13]</xref>. Other studies discovered that corporate digital transformation requires considering the following factors: innovation culture compatibility; vision, strategy, and digital transformation investment alignment; intellectual property and know-how; and digital technology strength <xref ref-type="bibr" rid="ref-13">[11]</xref>. Strategies for digital transformation promote both short- and long-term financial performance <xref ref-type="bibr" rid="ref-108">[103]</xref>. Big data, IoT, blockchain, and performance are all intertwined <xref ref-type="bibr" rid="ref-90">[87]</xref>. Management, technology, marketing, and innovation abilities impact SME performance <xref ref-type="bibr" rid="ref-109">[104]</xref>. Therefore, digital transformation is an ongoing process for businesses. Iterative development, data-driven digital goods and services, and digital technology to build intelligent operations are crucial. Long-term digital transformation necessitates technology innovation and intelligent operations. Businesses can make precise and fast choices by combining data, intelligence, and technology, and constantly improving the user experience for game-changing outcomes.</p>
</sec>
<sec id="sec-16"><label>18</label><title>Conclusion</title>
<p>Enterprises require a clear strategy and appropriate resources to promote digitization. Perhaps the right technology and management framework will ensure SMEs thrive in the changing economic environment. Due to increasing client needs, company innovation through digitalization has become vital. Hence, increasing research on digitization has a significant impact on SME performance.</p>
</sec>
<sec id="sec-17"><title>Author contributions</title>
<p>EE: Conceptualization, Introduction, Editing, Resources, Visualization.</p>
<p>AAG: Conceptualization, Literature Review, Editing, Resources.</p>
<p>OTO: Design, Conceptualization, Editing.</p>
<p>AOA: Editing. The authors read and approved the manuscript.</p>
</sec>
<sec id="sec-18"><title>Institutional Review Board Statement</title>
<p>Not applicable.</p>
</sec>
<sec id="sec-19"><title>Data availability</title>
<p>Not applicable.</p>
</sec>
<sec id="sec-20"><title>Funding</title>
<p>This research received no external funding.</p>
</sec>
<sec id="sec-21"><title>Acknowledgement</title>
<p>The authors appreciate the editor and reviewers for adding valuable input to the manuscript.</p>
</sec>
<sec id="sec-22"><title>Ethics Approval and Consent to Participate</title>
<p>Not applicable</p>
</sec>
<sec id="sec-23"><title>Clinical Trial Number</title>
<p>Not applicable.</p>
</sec>
<sec id="sec-24"><title>Informed Consent Statement</title>
<p>Not applicable</p>
</sec>
<sec id="sec-25"><title>Consent to Publish</title>
<p>Not applicable Conflicts of Interest The author declares that there is no competing interest.</p>
</sec>
<sec id="sec-figures"><title>Figures</title>
<fig><label>Figure</label><caption><p>Image from the PDF file; its caption could not be matched.</p></caption><graphic xlink:href="https://tqfb.reapress.com/public/journals/1/jats-figures/60/fig-1-4aa2d887ae6c.png"/></fig>
</sec>
</body>
<back><ref-list><title>References</title>
<ref id="ref-1"><label>1</label><mixed-citation>Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing digital transformation, 13-66. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jsis.2019.01.003">https://doi.org/10.1016/j.jsis.2019.01.003</ext-link></mixed-citation></ref>
<ref id="ref-2"><label>2</label><mixed-citation>Seung, K. A. (2014). A study on the business ecosystem of German SMEs and its implications for Korean SMEs: Focusing on the hidden champion enterprises in Germany. The journal of economics, marketing and management, 32, 69–95. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su14031469">https://doi.org/10.3390/su14031469</ext-link></mixed-citation></ref>
<ref id="ref-3"><label>3</label><mixed-citation>Rainey, H. G. (2009). Understanding and managing public organizations. John Wiley &amp; Sons. <ext-link ext-link-type="uri" xlink:href="https://opac.feb.uinjkt.ac.id/repository/fcfbe29120a32932c09a93886a1e41a2.pdf">https://opac.feb.uinjkt.ac.id/repository/fcfbe29120a32932c09a93886a1e41a2.pdf</ext-link></mixed-citation></ref>
<ref id="ref-4"><label>4</label><mixed-citation>Vial, G. (2021). Understanding digital transformation: A review and a research agenda. Managing digital transformation, 13–66. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.4324/9781003008637-4">https://doi.org/10.4324/9781003008637-4</ext-link></mixed-citation></ref>
<ref id="ref-5"><label>5</label><mixed-citation>Chen, J., Yang, W. C., &amp; Yu, F. (2019). Ecological collaborative innovation strategy in digital transformation—Based on the strategy discussion of Huawei enterprise business group (EBG) China. Tsinghua University. 22-26.</mixed-citation></ref>
<ref id="ref-6"><label>6</label><mixed-citation>Han, X., Hu, Y., Wang, L., &amp; Zhou, R. (2024). Enterprise digital management: Research review, current status and prospects. Management System Engineering, 3(1), 8. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1007/s44176-024-00032-z.pdf">https://doi.org/10.1007/s44176-024-00032-z.pdf</ext-link></mixed-citation></ref>
<ref id="ref-7"><label>7</label><mixed-citation>ADENIRAN, A. O., Stephen, F. S., Babawole, F. O., &amp; Victoria, M. O. (2024). Adoption of fourth industrial revolution technologies in the construction sector: Evidence from previous studies. International journal of innovation in engineering, 4(3), 1–18. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.59615/ijie.4.3.1">https://doi.org/10.59615/ijie.4.3.1</ext-link></mixed-citation></ref>
<ref id="ref-8"><label>8</label><mixed-citation>Adeniran, A. O., Onuajah, S. I., Adeniran, A. A., &amp; Ogunmola, M. A. (2024). Implementing cloud-centric IoT transformations: Merits and demerits. Systemic analytics, 2(2), 174-</mixed-citation></ref>
<ref id="ref-9"><label>187</label><mixed-citation><ext-link ext-link-type="uri" xlink:href="https://doi.org/10.31181/sa22202422">https://doi.org/10.31181/sa22202422</ext-link></mixed-citation></ref>
<ref id="ref-10"><label>9</label><mixed-citation>Adeniran, A. O. ., &amp; Awe, G. T. (2025). Strategic analysis of tata motors in the United Kingdom: Recommendations for Nigeria market. Management analytics and social insights, 2(2), 86-</mixed-citation></ref>
<ref id="ref-11"><label>94</label><mixed-citation><ext-link ext-link-type="uri" xlink:href="https://doi.org/10.22105/masi.v2i2.67">https://doi.org/10.22105/masi.v2i2.67</ext-link></mixed-citation></ref>
<ref id="ref-12"><label>10</label><mixed-citation>Zhang, X. H. (2020). Obstacles, driving factors and path dependence of digital transformation of small and medium-sized enterprises—An investigation based on the survey of 377 small and medium-sized enterprises in the tertiary industry. China business market, 34(12), 72–82. <ext-link ext-link-type="uri" xlink:href="https://www.pressreader.com/china/china-business-and-market/20201215">https://www.pressreader.com/china/china-business-and-market/20201215</ext-link></mixed-citation></ref>
<ref id="ref-13"><label>11</label><mixed-citation>Gurbaxani, V., &amp; Dunkle, D. (2019). Gearing up for successful digital transformation. MIS quarterly executive, 18(3), 6. <ext-link ext-link-type="uri" xlink:href="https://merage.uci.edu/_files/documents/CDT/Merage-cover-APC-Report-Digital-Transformation-2018.pdf">https://merage.uci.edu/_files/documents/CDT/Merage-cover-APC-Report-Digital-Transformation-2018.pdf</ext-link></mixed-citation></ref>
<ref id="ref-14"><label>12</label><mixed-citation>Mhlungu, N. S. M., Chen, J. Y. J., &amp; Alkema, P. (2019). The underlying factors of a successful organisational digital transformation. South African journal of information management, 21(1), 1–10. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.4102/sajim.v21i1.995">https://doi.org/10.4102/sajim.v21i1.995</ext-link></mixed-citation></ref>
<ref id="ref-15"><label>13</label><mixed-citation>Ivan, L., Vuk, V. B., &amp; Spremi, M. (2019). Technology innovation management review mastering the digital transformation process: Business practices and lessons learned. Technology innovation management review, 9(2).</mixed-citation></ref>
<ref id="ref-16"><label>14</label><mixed-citation>Wrede, M., Velamuri, V. K., &amp; Dauth, T. (2020). Top managers in the digital age: Exploring the role and practices of top managers in firms’ digital transformation. Managerial and decision economics, 41(8), 1549– 1567. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1002/mde.3202">https://doi.org/10.1002/mde.3202</ext-link></mixed-citation></ref>
<ref id="ref-17"><label>15</label><mixed-citation>Mirzaian, E., &amp; Franson, K. L. (2021). Leading a digital transformation in pharmacy education with a pandemic as the accelerant. Pharmacy, 9(1), 19. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/pharmacy9010019">https://doi.org/10.3390/pharmacy9010019</ext-link></mixed-citation></ref>
<ref id="ref-18"><label>16</label><mixed-citation>Sullivan, C., Wong, I., Adams, E., Fahim, M., Fraser, J., Ranatunga, G., ... &amp; McNeil, K. (2021). Moving faster than the COVID-19 pandemic: the rapid, digital transformation of a public health system. Applied clinical informatics, 12(02), 229-236. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1055/s-0041-1725186">https://doi.org/10.1055/s-0041-1725186</ext-link></mixed-citation></ref>
<ref id="ref-19"><label>17</label><mixed-citation>Ghobakhloo, M., &amp; Iranmanesh, M. (2021). Digital transformation success under Industry 4.0: A strategic guideline for manufacturing SMEs. Journal of manufacturing technology management, 32(8), 1533- 1556. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1108/JMTM-11-2020-0455">https://doi.org/10.1108/JMTM-11-2020-0455</ext-link></mixed-citation></ref>
<ref id="ref-20"><label>18</label><mixed-citation>Brodeur, J., Pellerin, R., &amp; Deschamps, I. (2022). Collaborative approach to digital transformation (CADT) model for manufacturing SMEs. Journal of manufacturing technology management, 33(1), 61-83. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1108/JMTM-11-2020-0440">https://doi.org/10.1108/JMTM-11-2020-0440</ext-link></mixed-citation></ref>
<ref id="ref-21"><label>19</label><mixed-citation>Hai, N. T. (2021). Digital transformation barriers for small and medium enterprises in Vietnam today. Laplage Em Revista, 7, 416-426. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.24115/S2446-6220202173A1424p.416-426">https://doi.org/10.24115/S2446-6220202173A1424p.416-426</ext-link></mixed-citation></ref>
<ref id="ref-22"><label>20</label><mixed-citation>Zhang, X., Xu, Y., &amp; Ma, L. (2022). Research on successful factors and influencing mechanism of the digital transformation in SMEs. Sustainability, 14(5), 2549. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su14052549">https://doi.org/10.3390/su14052549</ext-link></mixed-citation></ref>
<ref id="ref-23"><label>21</label><mixed-citation>Musuva-Musimba, A. M. (2013). Firm level factors and international performance of companies listed on the nairobi securities exchange [Thesis]. <ext-link ext-link-type="uri" xlink:href="https://erepository.uonbi.ac.ke/handle/11295/60006">https://erepository.uonbi.ac.ke/handle/11295/60006</ext-link></mixed-citation></ref>
<ref id="ref-24"><label>22</label><mixed-citation>Verhoef, P. C., Broekhuizen, T., Bart, Y., Bhattacharya, A., Dong, J. Q., Fabian, N., &amp; Haenlein, M. (2021). Digital transformation: A multidisciplinary reflection and research Agenda. Journal of business research, 122, 889-901. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jbusres.2019.09.022">https://doi.org/10.1016/j.jbusres.2019.09.022</ext-link></mixed-citation></ref>
<ref id="ref-25"><label>23</label><mixed-citation>Ogbo, A., Japheth, O. O., &amp; Ukpere, W. I. (2014). Innovation through global collaboration: A new source of competitive advantage (A study of Nigerian breweries PLC). Mediterranean Journal of Social Sciences, 5(1), 709-724. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.5901/mjss.2014.v5n1p709">https://doi.org/10.5901/mjss.2014.v5n1p709</ext-link></mixed-citation></ref>
<ref id="ref-26"><label>24</label><mixed-citation>Soto-Acosta, P. (2020). COVID-19 pandemic: Shifting digital transformation to a high-speed gear. Information systems management, 37(4), 260–266. <ext-link ext-link-type="uri" xlink:href="https://B2n.ir/hk1788">https://B2n.ir/hk1788</ext-link></mixed-citation></ref>
<ref id="ref-27"><label>25</label><mixed-citation>Kääriäinen, J., Pussinen, P., Saari, L., &amp; Kuusisto, O. (2020). Applying the positioning phase of the digital transformation model in practice for SMEs: Toward systematic development of digitalization. International journal of information systems and project management, 8(4), 24-43. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.12821/ijispm080402">https://doi.org/10.12821/ijispm080402</ext-link></mixed-citation></ref>
<ref id="ref-28"><label>26</label><mixed-citation>Tomičić Furjan, M., Tomičić-Pupek, K., &amp; Pihir, I. (2020). Understanding digital transformation initiatives: Case studies analysis. Business systems research: international journal of the society for advancing innovation and research in economy, 11(1), 125–141. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.2478/bsrj-2020-0009">https://doi.org/10.2478/bsrj-2020-0009</ext-link></mixed-citation></ref>
<ref id="ref-29"><label>27</label><mixed-citation>Oghojafor, B. E. A., Kuye, O. L., Ogunkoya, O. A., &amp; Shobayo, P. B. (2014). Competitive strategies, technological capabilities and organizational performance: Evidence from Nigerian manufacturing industry. Arabian journal of business and management review (Nigerian chapter), 2(1), 11–22. <ext-link ext-link-type="uri" xlink:href="http://www.arabianjbmr.com/pdfs/NG_VOL_2_1/2.pdf">http://www.arabianjbmr.com/pdfs/NG_VOL_2_1/2.pdf</ext-link></mixed-citation></ref>
<ref id="ref-30"><label>28</label><mixed-citation>Papulova, E., &amp; Papulova, Z. (2006). Competitive strategy and competitive advantages of small and midsized manufacturing enterprises in Slovakia. E-leader, slovakia, 1–6. <ext-link ext-link-type="uri" xlink:href="https://g-casa.com/download/Papulova-CompetitiveStrategy.pdf">https://g-casa.com/download/Papulova-CompetitiveStrategy.pdf</ext-link></mixed-citation></ref>
<ref id="ref-31"><label>29</label><mixed-citation>Liang, S., &amp; Li, T. (2022). Can digital transformation promote innovation performance in manufacturing enterprises? The mediating role of R&amp;D capability. Sustainability, 14(17), 10939. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su141710939">https://doi.org/10.3390/su141710939</ext-link></mixed-citation></ref>
<ref id="ref-32"><label>30</label><mixed-citation>Teng, X., Wu, Z., &amp; Yang, F. (2022). Research on the relationship between digital transformation and performance of SMEs. Sustainability, 14, 6012. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su14106012">https://doi.org/10.3390/su14106012</ext-link></mixed-citation></ref>
<ref id="ref-33"><label>31</label><mixed-citation>Osei, B., Baah-Nuakoh, A., Tutu, K. A., &amp; Sowa, N. K. (1993). Impact of structural adjustment on small-scale enterprises in Ghana. IStructural adjustment, financial policy and assistance programmes in Africa (pp. 53–70). London: IT Publications. <ext-link ext-link-type="uri" xlink:href="http://dx.doi.org/10.3362/9781780445908.004">http://dx.doi.org/10.3362/9781780445908.004</ext-link></mixed-citation></ref>
<ref id="ref-34"><label>32</label><mixed-citation>Stubbart, C. I. (1989). Managerial cognition: A missing link in strategic management research. Journal of management studies, 26(4), 325–347. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1111/j.1467-6486.1989.tb00732.x">https://doi.org/10.1111/j.1467-6486.1989.tb00732.x</ext-link></mixed-citation></ref>
<ref id="ref-35"><label>33</label><mixed-citation>Ardic, O. P., Heimann, M., &amp; Mylenko, N. (2011). Access to financial services and the financial inclusion agenda around the world: a cross-country analysis with a new data set. World Bank policy research working paper, (5537). <ext-link ext-link-type="uri" xlink:href="https://www.cgap.org/sites/default/files/CGAP-Access-to-Financial-Services-and-the-Financial-Inclusion-Agenda-around-the-World-Jan-2011.pdf">https://www.cgap.org/sites/default/files/CGAP-Access-to-Financial-Services-and-the-Financial-Inclusion-Agenda-around-the-World-Jan-2011.pdf</ext-link></mixed-citation></ref>
<ref id="ref-36"><label>34</label><mixed-citation>Berisha, G., &amp; Pula, J. S. (2015). Defining small and medium enterprises: A critical review. Academic journal of business, administration, law and social sciences, 1(1), 17-28. <ext-link ext-link-type="uri" xlink:href="https://B2n.ir/zx1395">https://B2n.ir/zx1395</ext-link></mixed-citation></ref>
<ref id="ref-37"><label>35</label><mixed-citation>Scuotto, V., Lemaire, S. L. L., Magni, D., &amp; Maalaoui, A. (2022). Extending knowledge-based view: Future trends of corporate social entrepreneurship to fight the gig economy challenges. Journal of Business Research, 139, 1111-1122. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jbusres.2021.10.060">https://doi.org/10.1016/j.jbusres.2021.10.060</ext-link></mixed-citation></ref>
<ref id="ref-38"><label>36</label><mixed-citation>Ljungberg, B., Albiges, L., Abu-Ghanem, Y., Bensalah, K., Dabestani, S., Fernández-Pello, S., ... &amp; Bex, A. (2019). European association of urology guidelines on renal cell carcinoma: the 2019 update. European urology, 75(5), 799-810. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.eururo.2019.02.011">https://doi.org/10.1016/j.eururo.2019.02.011</ext-link></mixed-citation></ref>
<ref id="ref-39"><label>37</label><mixed-citation>Maak, T., &amp; Pless, N. M. (2006). Responsible leadership in a stakeholder society–a relational perspective. Journal of business ethics, 66(1), 99-115. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1007/s10551-006-9047-z">https://doi.org/10.1007/s10551-006-9047-z</ext-link></mixed-citation></ref>
<ref id="ref-40"><label>38</label><mixed-citation>Analoui, F., &amp; Karami, A. (2003). Strategic management in small and medium enterprises. <ext-link ext-link-type="uri" xlink:href="https://bradscholars.brad.ac.uk/entities/publication/92f73c49-7e10-435d-9463-f3355b4abb18">https://bradscholars.brad.ac.uk/entities/publication/92f73c49-7e10-435d-9463-f3355b4abb18</ext-link></mixed-citation></ref>
<ref id="ref-41"><label>39</label><mixed-citation>Ayyagari, M., Beck, T., &amp; Demirguc-Kunt, A. (2007). Small and medium enterprises across the globe. Small business economics, 29(4), 415-434. <ext-link ext-link-type="uri" xlink:href="https://link.springer.com/article/10.1007/s11187-006-9002-">https://link.springer.com/article/10.1007/s11187-006-9002-</ext-link></mixed-citation></ref>
<ref id="ref-42"><label>40</label><mixed-citation>Klemm, M., Sanderson, S., &amp; Luffman, G. (1991). Mission statements: Selling corporate values to employees. Long range planning, 24(3), 73-78. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/0024-6301(91)90187-S">https://doi.org/10.1016/0024-6301(91)90187-S</ext-link></mixed-citation></ref>
<ref id="ref-43"><label>41</label><mixed-citation>OECD. (2010). 2010 report on the attribution of profits to permanent establishments. <ext-link ext-link-type="uri" xlink:href="https://www.oecd.org/en/publications/2010-report-on-the-attribution-of-profits-to-permanent-establishments_2f94c049-en.html">https://www.oecd.org/en/publications/2010-report-on-the-attribution-of-profits-to-permanent-establishments_2f94c049-en.html</ext-link></mixed-citation></ref>
<ref id="ref-44"><label>42</label><mixed-citation>Sok, P., O’cass, A., &amp; Miles, M. P. (2016). The performance advantages for SMEs of product innovation and marketing resource-capability complementarity in emerging economies. Journal of small business management, 54(3), 805–826. <ext-link ext-link-type="uri" xlink:href="http://ir.canterbury.ac.nz/bitstream/handle/10092/12539/JSBM">http://ir.canterbury.ac.nz/bitstream/handle/10092/12539/JSBM</ext-link> pre-print Sok O%27 Cass Miles.pdf?sequence=3</mixed-citation></ref>
<ref id="ref-45"><label>43</label><mixed-citation>Kayanula, D., &amp; Quartey, P. (2000). The policy environment for promoting small and medium-sized enterprises in Ghana and Malawi. <ext-link ext-link-type="uri" xlink:href="https://www.researchgate.net/publication/266462579">https://www.researchgate.net/publication/266462579</ext-link></mixed-citation></ref>
<ref id="ref-46"><label>44</label><mixed-citation>Beck, T., Demirgüç-Kunt, A., &amp; Maksimovic, V. (2005). Financial and legal constraints to growth: Does firm size matter? The journal of finance, 60(1), 137–177. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1111/j.1540-6261.2005.00727.x">https://doi.org/10.1111/j.1540-6261.2005.00727.x</ext-link></mixed-citation></ref>
<ref id="ref-47"><label>45</label><mixed-citation>Choi, B., &amp; Kim, S. (2022). Exploratory study on digital transformation: Capabilities and expected performances. SHS web of conferences (Vol. 132, p. 01014). EDP sciences. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1051/shsconf/202213201014">https://doi.org/10.1051/shsconf/202213201014</ext-link></mixed-citation></ref>
<ref id="ref-48"><label>46</label><mixed-citation>Beck, T., &amp; Maksimovic, V. (2002). Financial and legal constraints to firm growth: Does size matter? World bank publications. <ext-link ext-link-type="uri" xlink:href="https://B2n.ir/kh3345">https://B2n.ir/kh3345</ext-link></mixed-citation></ref>
<ref id="ref-49"><label>47</label><mixed-citation>Thormi, W. H., &amp; Yankson, P. W. K. (1985). Small-scale industries decentralization in Ghana, preliminary report on small-scale enterprises in small and medium-sized towns in Ghana. Frankfurt/Accra. <ext-link ext-link-type="uri" xlink:href="https://www.semanticscholar.org/paper/6043714e1132e6fdf31a7c7adfb5782480fbec1f">https://www.semanticscholar.org/paper/6043714e1132e6fdf31a7c7adfb5782480fbec1f</ext-link></mixed-citation></ref>
<ref id="ref-50"><label>48</label><mixed-citation>Gupta, M., &amp; Cawthon, G. (1996). Managerial implications of flexible manufacturing for small/mediumm-sized enterprises. Technovation, 16(2), 77–94. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/0166-4972(95)00023-2">https://doi.org/10.1016/0166-4972(95)00023-2</ext-link></mixed-citation></ref>
<ref id="ref-51"><label>49</label><mixed-citation>Dost, F., &amp; Geiger, I. (2017). Value-based pricing in competitive situations with multi-product price-response maps. Journal of business research, 76(7), 219-236. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jbusres.2017.01.004">https://doi.org/10.1016/j.jbusres.2017.01.004</ext-link></mixed-citation></ref>
<ref id="ref-52"><label>50</label><mixed-citation>Al-Haddad, L., Sial, M. S., Ali, I., Alam, R., Khuong, N. V., &amp; Khanh, T. H. T. (2019). The role of small and medium enterprises (SMEs) in employment generation and economic growth: A study of marble industry in emerging economy. International journal of financial research, 10(6), 174-187. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.5430/ijfr.v10n6p174">https://doi.org/10.5430/ijfr.v10n6p174</ext-link></mixed-citation></ref>
<ref id="ref-53"><label>51</label><mixed-citation>Abor, J., &amp; Adjasi, C. K. D. (2007). Corporate governance and the small and medium enterprises sector: Theory and implications. Corporate governance: the international journal of business in society, 7(2), 111–122. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1108/14720700710739769">https://doi.org/10.1108/14720700710739769</ext-link></mixed-citation></ref>
<ref id="ref-54"><label>52</label><mixed-citation>Jennings, C. (1994). Enterprise Britain: “A national profile of small business owners and the self employed”. Small business research trust. <ext-link ext-link-type="uri" xlink:href="https://www.jbs.cam.ac.uk/wp-content/uploads/2023/04/cbr-survey-enterprisebritain-summary.pdf">https://www.jbs.cam.ac.uk/wp-content/uploads/2023/04/cbr-survey-enterprisebritain-summary.pdf</ext-link></mixed-citation></ref>
<ref id="ref-55"><label>53</label><mixed-citation>Culkin, N., &amp; Smith, D. (2000). An emotional business: a guide to understanding the motivations of small business decision takers. Qualitative market research: An international journal, 3(3), 145–157. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1108/13522750010333898%0A">https://doi.org/10.1108/13522750010333898%0A</ext-link></mixed-citation></ref>
<ref id="ref-56"><label>54</label><mixed-citation>Gockel, A. F., &amp; Akoena, S. K. (2002). Financial intermediation for the poor: Credit demand by micro small and medium scale enterprises in Ghana: A further assignment for financial sector policy? International labour organization. <ext-link ext-link-type="uri" xlink:href="https://www.ilo.org/publications/financial-intermediation-poor-credit-demand-micro-small-and-medium-scale">https://www.ilo.org/publications/financial-intermediation-poor-credit-demand-micro-small-and-medium-scale</ext-link></mixed-citation></ref>
<ref id="ref-57"><label>55</label><mixed-citation>Wang, H., Cao, W., &amp; Wang, F. (2022). Digital transformation and manufacturing firm performance: Evidence from China. Sustainability, 14(16), 10212. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su141610212">https://doi.org/10.3390/su141610212</ext-link></mixed-citation></ref>
<ref id="ref-58"><label>56</label><mixed-citation>Wernerfelt, B. (1984). A resource-based view of the firm. Strategic management journal, 5(2), 171–180. <ext-link ext-link-type="uri" xlink:href="https://deepblue.lib.umich.edu/bitstream/handle/2027.42/36254/b1379458.0001.001.pdf?seque">https://deepblue.lib.umich.edu/bitstream/handle/2027.42/36254/b1379458.0001.001.pdf?seque</ext-link></mixed-citation></ref>
<ref id="ref-59"><label>57</label><mixed-citation>Barney, J. (1991). Firm resources and sustained competitive advantage. Journal of management, 17(1), 99–</mixed-citation></ref>
<ref id="ref-60"><label>120</label><mixed-citation><ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1177/014920639101700108">https://doi.org/10.1177/014920639101700108</ext-link></mixed-citation></ref>
<ref id="ref-61"><label>58</label><mixed-citation>Penrose, E. T. (2009). The theory of the growth of the firm. Oxford university press. <ext-link ext-link-type="uri" xlink:href="http://www.economia.unam.mx/profesores/gvargas/docencia/progecoemp.pdf">http://www.economia.unam.mx/profesores/gvargas/docencia/progecoemp.pdf</ext-link></mixed-citation></ref>
<ref id="ref-62"><label>59</label><mixed-citation>Peteraf, M. A. (1993). The cornerstones of competitive advantage: a resource-based view. Strategic management journal, 14(3), 179–191. <ext-link ext-link-type="uri" xlink:href="https://josephmahoney.web.illinois.edu/BA545_Fall">https://josephmahoney.web.illinois.edu/BA545_Fall</ext-link> 2022/Peteraf (1993).pdf</mixed-citation></ref>
<ref id="ref-63"><label>60</label><mixed-citation>Magistretti, S., Dell’Era, C., &amp; Petruzzelli, A. M. (2019). How intelligent is Watson? Enabling digital transformation through artificial intelligence. Business horizons, 62(6), 819–829. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.bushor.2019.08.004">https://doi.org/10.1016/j.bushor.2019.08.004</ext-link></mixed-citation></ref>
<ref id="ref-64"><label>61</label><mixed-citation>Gopal, G., Suter-Crazzolara, C., Toldo, L., &amp; Eberhardt, W. (2019). Digital transformation in healthcare- -architectures of present and future information technologies. Clinical chemistry and laboratory medicine (CCLM), 57(3), 328–335. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1515/cclm-2018-0658/pdf">https://doi.org/10.1515/cclm-2018-0658/pdf</ext-link></mixed-citation></ref>
<ref id="ref-65"><label>62</label><mixed-citation>Salvini, G., Hofstede, G. J., Verdouw, C. N., Rijswijk, K., &amp; Klerkx, L. (2022). Enhancing digital transformation towards virtual supply chains: a simulation game for Dutch floriculture. Production planning control, 33(13), 1252–1269. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1080/09537287.2020.1858361">https://doi.org/10.1080/09537287.2020.1858361</ext-link></mixed-citation></ref>
<ref id="ref-66"><label>63</label><mixed-citation>Hartley, J. L., &amp; Sawaya, W. J. (2019). Tortoise, not the hare: Digital transformation of supply chain business processes. Business horizons, 62(6), 707–715. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.bushor.2019.07.006">https://doi.org/10.1016/j.bushor.2019.07.006</ext-link></mixed-citation></ref>
<ref id="ref-67"><label>64</label><mixed-citation>Evangelatos, N., Upadya, S. P., Venne, J., Satyamoorthy, K., Brand, H., Ramashesha, C. S., &amp; Brand, A. (2020). Digital transformation and governance innovation for public biobanks and free/libre open source software using a blockchain technology. OMICS: A journal of integrative biology, 24(5), 278–285. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1089/omi.2019.0178">https://doi.org/10.1089/omi.2019.0178</ext-link></mixed-citation></ref>
<ref id="ref-68"><label>65</label><mixed-citation>Attaran, M., &amp; Attaran, S. (2020). Digital transformation and economic contributions of 5G networks. International journal of enterprise information systems (IJEIS), 16(4), 58–79. <ext-link ext-link-type="uri" xlink:href="https://www.researchgate.net/profile/Mohsen-Attaran/publication/344819592">https://www.researchgate.net/profile/Mohsen-Attaran/publication/344819592</ext-link></mixed-citation></ref>
<ref id="ref-69"><label>66</label><mixed-citation>Vardarlier, P., &amp; Ozsahin, M. (2021). Digital transformation of human resource management: Social media’s performance effect. International journal of innovation and technology management, 18(03), 2150005. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1142/S021987702150005X">https://doi.org/10.1142/S021987702150005X</ext-link></mixed-citation></ref>
<ref id="ref-70"><label>67</label><mixed-citation>Kane, G. (2019). The technology fallacy: People are the real key to digital transformation. Research-technology management, 62(6), 44–49. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1080/08956308.2019.1661079">https://doi.org/10.1080/08956308.2019.1661079</ext-link></mixed-citation></ref>
<ref id="ref-71"><label>68</label><mixed-citation>Adekola, S. (2021). Effect of marketing strategy on performance of manufacturing firms in North Central Nigeria. International journal of management and social sciences, 2(10.51739), 122113816. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.51739/122113816.v2i2.181318829">https://doi.org/10.51739/122113816.v2i2.181318829</ext-link></mixed-citation></ref>
<ref id="ref-72"><label>69</label><mixed-citation>Grab, B., Olaru, M., &amp; Gavril, R. (2019). Self-managed teams as a key to unlocking digital transformation in business management. Quality-access to success, 20(176), 280-286. <ext-link ext-link-type="uri" xlink:href="https://www.researchgate.net/publication/333817824">https://www.researchgate.net/publication/333817824</ext-link></mixed-citation></ref>
<ref id="ref-73"><label>70</label><mixed-citation>Penev, Y. P., Buchanan, T. R., Ruppert, M. M., Liu, M., Shekouhi, R., Guan, Z., … &amp; others. (2024). Electronic health record data quality and performance assessments: Scoping review. JMIR medical informatics, 12(1), e58130. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.2196/58130">https://doi.org/10.2196/58130</ext-link></mixed-citation></ref>
<ref id="ref-74"><label>71</label><mixed-citation>Bessonova, T. V, &amp; Goryacheva, O. N. (2020). Human resources management in the conditions of digital transformation. Laplage em revista, 6, 12–18. <ext-link ext-link-type="uri" xlink:href="https://elibrary.ru/item.asp?id=77438306">https://elibrary.ru/item.asp?id=77438306</ext-link></mixed-citation></ref>
<ref id="ref-75"><label>72</label><mixed-citation>Solberg, E., Traavik, L. E. M., &amp; Wong, S. I. (2020). Digital mindsets: Recognizing and leveraging individual beliefs for digital transformation. California management review, 62(4), 105–124. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1177/0008125620931839">https://doi.org/10.1177/0008125620931839</ext-link></mixed-citation></ref>
<ref id="ref-76"><label>73</label><mixed-citation>Nylén, D., &amp; Holmström, J. (2015). Digital innovation strategy: A framework for diagnosing and improving digital product and service innovation. Business horizons, 58(1), 57–67. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.bushor.2014.09.001">https://doi.org/10.1016/j.bushor.2014.09.001</ext-link></mixed-citation></ref>
<ref id="ref-77"><label>74</label><mixed-citation>Fichman, R. G., Dos Santos, B. L., &amp; Zheng, Z. (2014). Digital innovation as a fundamental and powerful concept in the information systems curriculum. MIS quarterly, 38(2), 329-A15. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.25300/MISQ/2014/38.2.01">https://doi.org/10.25300/MISQ/2014/38.2.01</ext-link></mixed-citation></ref>
<ref id="ref-78"><label>75</label><mixed-citation>Henfridsson, O., Mathiassen, L., &amp; Svahn, F. (2014). Managing technological change in the digital age: The role of architectural frames. Journal of information technology, 29(1), 27–43. <ext-link ext-link-type="uri" xlink:href="http://wrap.warwick.ac.uk/76098">http://wrap.warwick.ac.uk/76098</ext-link></mixed-citation></ref>
<ref id="ref-79"><label>76</label><mixed-citation>Cui, T., Ye, H. J., Teo, H. H., &amp; Li, J. (2015). Information technology and open innovation: A strategic alignment perspective. Information &amp; management, 52(3), 348–358. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.im.2014.12.005">https://doi.org/10.1016/j.im.2014.12.005</ext-link></mixed-citation></ref>
<ref id="ref-80"><label>77</label><mixed-citation>Dewett, T., &amp; Jones, G. R. (2001). The role of information technology in the organization: A review, model, and assessment. Journal of management, 27(3), 313–346. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1.1.112.8685.pdf">https://doi.org/10.1.1.112.8685.pdf</ext-link></mixed-citation></ref>
<ref id="ref-81"><label>78</label><mixed-citation>Dibrell, C., Davis, P. S., &amp; Craig, J. (2008). Fueling innovation through information technology in SMEs. Journal of small business management, 46(2), 203–218. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1111/j.1540-627X.2008.00240.x">https://doi.org/10.1111/j.1540-627X.2008.00240.x</ext-link></mixed-citation></ref>
<ref id="ref-82"><label>79</label><mixed-citation>Adeniran, A. O. (2017). Idea of smart development in the fourth industrial revolution emphasis on smart road. SciFed journal of telecommunication, 1, 1–6. <ext-link ext-link-type="uri" xlink:href="http://dx.doi.org/10.46281/aijmsr.v1i2.185">http://dx.doi.org/10.46281/aijmsr.v1i2.185</ext-link></mixed-citation></ref>
<ref id="ref-83"><label>80</label><mixed-citation>Ivančić, L., Vuksic, V., &amp; Spremic, M. (2019). Mastering the digital transformation process: Business practices and lessons learned. Technology innovation management review, 9(2), 35-49. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.22215/timreview/1217">https://doi.org/10.22215/timreview/1217</ext-link></mixed-citation></ref>
<ref id="ref-84"><label>81</label><mixed-citation>Adeniran, A. O. (2016). Impacts of the fourth industrial revolution on transportation in the developing nations. International educational scientific research journal, 2(11), 56–60. <ext-link ext-link-type="uri" xlink:href="https://www.researchgate.net/publication/327594576">https://www.researchgate.net/publication/327594576</ext-link></mixed-citation></ref>
<ref id="ref-85"><label>82</label><mixed-citation>Freeman, R. E. (2015). Strategic management: A stakeholder approach. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1017/CBO9781139192675">https://doi.org/10.1017/CBO9781139192675</ext-link></mixed-citation></ref>
<ref id="ref-86"><label>83</label><mixed-citation>Scuotto, V., Nicotra, M., Del Giudice, M., Krueger, N., &amp; Gregori, G. L. (2021). A microfoundational perspective on SMEs’ growth in the digital transformation era. Journal of business research, 129, 382–392. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jbusres.2021.01.045">https://doi.org/10.1016/j.jbusres.2021.01.045</ext-link></mixed-citation></ref>
<ref id="ref-87"><label>84</label><mixed-citation>Friedman, A. L., &amp; Miles, S. (2006). Stakeholders: Theory and practice. Oxford University Press. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1093/oso/9780199269860.001.0001">https://doi.org/10.1093/oso/9780199269860.001.0001</ext-link></mixed-citation></ref>
<ref id="ref-88"><label>85</label><mixed-citation>Freeman, R. E., Wicks, A. C., &amp; Parmar, B. (2004). Stakeholder theory and “The corporate objective revisited”. Organization science, 15(3), 364–369. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1287/orsc.1040.0066">https://doi.org/10.1287/orsc.1040.0066</ext-link></mixed-citation></ref>
<ref id="ref-89"><label>86</label><mixed-citation>Penrose, E. T. (2009). The theory of the growth of the firm. Oxford university press. <ext-link ext-link-type="uri" xlink:href="https://books.google.com/books?id=zCAUDAAAQBAJ&amp;dq">https://books.google.com/books?id=zCAUDAAAQBAJ&amp;dq</ext-link></mixed-citation></ref>
<ref id="ref-90"><label>87</label><mixed-citation>Bhatti, A., Malik, H., Kamal, A. Z., Aamir, A., Alaali, L. A., &amp; Ullah, Z. (2021). Much-needed business digital transformation through big data, internet of things and blockchain capabilities: Implications for strategic performance in telecommunication sector. Business process management journal, 27(6), 1854– 1873. <ext-link ext-link-type="uri" xlink:href="https://www.researchgate.net/profile/Zahir-Ullah-2/publication/350589978">https://www.researchgate.net/profile/Zahir-Ullah-2/publication/350589978</ext-link></mixed-citation></ref>
<ref id="ref-91"><label>88</label><mixed-citation>Teece, D. J., Pisano, G., &amp; Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic management journal, 18(7), 509–533. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1002/(SICI)1097-0266">https://doi.org/10.1002/(SICI)1097-0266</ext-link></mixed-citation></ref>
<ref id="ref-92"><label>89</label><mixed-citation>Fischer, M., Imgrund, F., Janiesch, C., &amp; Winkelmann, A. (2020). Strategy archetypes for digital transformation: Defining meta objectives using business process management. Information &amp; management, 57(5), 103262. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.im.2019.103262">https://doi.org/10.1016/j.im.2019.103262</ext-link></mixed-citation></ref>
<ref id="ref-93"><label>90</label><mixed-citation>Matarazzo, M., Penco, L., Profumo, G., &amp; Quaglia, R. (2021). Digital transformation and customer value creation in Made in Italy SMEs: A dynamic capabilities perspective. Journal of business research, 123, 642–</mixed-citation></ref>
<ref id="ref-94"><label>656</label><mixed-citation><ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jbusres.2020.10.033">https://doi.org/10.1016/j.jbusres.2020.10.033</ext-link></mixed-citation></ref>
<ref id="ref-95"><label>91</label><mixed-citation>Wang, C., Wang, Z., Wang, G., Lau, J. Y. N., Zhang, K., &amp; Li, W. (2021). COVID-19 in early 2021: Current status and looking forward. Signal transduction and targeted therapy, 6(1), 114. <ext-link ext-link-type="uri" xlink:href="https://www.nature.com/articles/s41392-021-00527-1">https://www.nature.com/articles/s41392-021-00527-1</ext-link></mixed-citation></ref>
<ref id="ref-96"><label>92</label><mixed-citation>Butschan, J., Heidenreich, S., Weber, B., &amp; Kraemer, T. (2019). Tackling hurdles to digital transformation—The role of competencies for successful industrial internet of things (IIoT) implementation. International journal of innovation management, 23(04), 1950036. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1142/S1363919619500361">https://doi.org/10.1142/S1363919619500361</ext-link></mixed-citation></ref>
<ref id="ref-97"><label>93</label><mixed-citation>Bikse, V., Lusena-Ezera, I., Rivza, P., &amp; Rivza, B. (2021). The development of digital transformation and relevant competencies for employees in the context of the impact of the COVID-19 pandemic in Latvia. Sustainability, 13(16), 9233. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su13169233">https://doi.org/10.3390/su13169233</ext-link></mixed-citation></ref>
<ref id="ref-98"><label>94</label><mixed-citation>Bennett, E. E., &amp; McWhorter, R. R. (2021). Virtual HRD’s role in crisis and the post Covid-19 professional lifeworld: Accelerating skills for digital transformation. Advances in developing human resources, 23(1), 5–</mixed-citation></ref>
<ref id="ref-99"><label>25</label><mixed-citation><ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1177/1523422320973288">https://doi.org/10.1177/1523422320973288</ext-link></mixed-citation></ref>
<ref id="ref-100"><label>95</label><mixed-citation>Chanias, S., Myers, M. D., &amp; Hess, T. (2019). Digital transformation strategy making in pre-digital organizations: The case of a financial services provider. The journal of strategic information systems, 28(1), 17–33. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.jsis.2018.11.003">https://doi.org/10.1016/j.jsis.2018.11.003</ext-link></mixed-citation></ref>
<ref id="ref-101"><label>96</label><mixed-citation>Tekic, Z., &amp; Koroteev, D. (2019). From disruptively digital to proudly analog: A holistic typology of digital transformation strategies. Business horizons, 62(6), 683–693. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.bushor.2019.07.002">https://doi.org/10.1016/j.bushor.2019.07.002</ext-link></mixed-citation></ref>
<ref id="ref-102"><label>97</label><mixed-citation>Min, S. A., &amp; Kim, B. Y. (2021). SMEs’ digital transformation competencies on platform empowerment: A case study in South Korea. The journal of asian finance, economics and business, 8(6), 897–907. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.13106/jafeb.2021.vol8.no6.0897">https://doi.org/10.13106/jafeb.2021.vol8.no6.0897</ext-link></mixed-citation></ref>
<ref id="ref-103"><label>98</label><mixed-citation>Lichtenthaler, U. (2020). Building blocks of successful digital transformation: Complementing technology and market issues. International journal of innovation and technology management, 17(01), 2050004. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1142/S0219877020500042">https://doi.org/10.1142/S0219877020500042</ext-link></mixed-citation></ref>
<ref id="ref-104"><label>99</label><mixed-citation>Barrane, F. Z., Ndubisi, N. O., Kamble, S., Karuranga, G. E., &amp; Poulin, D. (2021). Building trust in multi-stakeholder collaborations for new product development in the digital transformation era. Benchmarking: An international journal, 28(1), 205–228. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1108/BIJ-04-2020-0164">https://doi.org/10.1108/BIJ-04-2020-0164</ext-link></mixed-citation></ref>
<ref id="ref-105"><label>100</label><mixed-citation>Mubarak, M. F., Shaikh, F. A., Mubarik, M., Samo, K. A., &amp; Mastoi, S. (2019). The impact of digital transformation on business performance: A study of Pakistani SMEs. Engineering technology &amp; applied science research, 9(6), 5056–5061. <ext-link ext-link-type="uri" xlink:href="https://epubl.ktu.edu/object/elaba:46768105/">https://epubl.ktu.edu/object/elaba:46768105/</ext-link></mixed-citation></ref>
<ref id="ref-106"><label>101</label><mixed-citation>Hu, Q., Guan, H., Sun, Z., Huang, L., Chen, C., Ai, T., … &amp; Xia, L. (2020). Early CT features and temporal lung changes in COVID-19 pneumonia in Wuhan, China. European journal of radiology, 128, 109017. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.ejrad.2020.109017">https://doi.org/10.1016/j.ejrad.2020.109017</ext-link></mixed-citation></ref>
<ref id="ref-107"><label>102</label><mixed-citation>Hai, N. T., Duong, N. T., Huy, D. T. N., &amp; Hien, D. T. (2021). Sustainable business solutions for traditional handicraft product in the northwestern provinces of Vietnam. Management, 25(1), 209–233. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1016/j.sna.2021.113093">https://doi.org/10.1016/j.sna.2021.113093</ext-link></mixed-citation></ref>
<ref id="ref-108"><label>103</label><mixed-citation>Wang, H., Feng, J., Zhang, H., &amp; Li, X. (2020). The effect of digital transformation strategy on performance: The moderating role of cognitive conflict. International journal of conflict management, 31(3), 441–462. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.1108/IJCMA-09-2019-0166">https://doi.org/10.1108/IJCMA-09-2019-0166</ext-link></mixed-citation></ref>
<ref id="ref-109"><label>104</label><mixed-citation>Kim, S. S. (2021). Sustainable growth variables by industry sectors and their influence on changes in business models of SMEs in the era of digital transformation. Sustainability, 13(13), 7114. <ext-link ext-link-type="uri" xlink:href="https://doi.org/10.3390/su13137114">https://doi.org/10.3390/su13137114</ext-link></mixed-citation></ref>
</ref-list></back>
</article>